White Glove

One number. Every job handled while you’re away.

Villa, garden, pool, security, repairs and everything it takes to sell in Las Terrenas. One call. Photo reports to your phone.

A Caribbean villa with palms and a pool at golden hour

The only number you need

1 (877) 734-6533

7 days a week, 7 am to 9 pm. Emergencies any time.

How one number replaces a dozen contractors

  1. Call or text

    Tell us what the villa needs, once. We build the plan and the schedule with you.

  2. We dispatch

    Vetted local trades and our own field team go. You never chase a contractor again.

  3. You get the report

    Photos, the invoice and what comes next, in one message. Approve from anywhere.

Twenty-six services. One call.

Grounds, home systems, security and everything it takes to list a villa. Pick what you need, or hand us the whole property.

A gardener trimming tropical plants beside a villa pool

The outside stays presentable, wet season or dry.

  • Tropical landscaping and palms

    Lawn, gardens, palm trimming and coconut removal on a schedule you approve once.

  • Pool and spa maintenance

    Chemistry, cleaning, pumps and filters. Photos after every visit.

  • Hurricane and storm preparation

    Shutters closed, furniture secured, generator fuelled, then a full check with photos after the storm.

  • Pressure washing and exterior

    Salt air and mildew off walls, terraces, roofs and pool decks.

  • Pest control

    Termites, mosquitoes, ants and rodents, treated and prevented on a schedule.

Every visit, photographed step by step.

Each service follows a written procedure. The steps that matter get a photo, the readings get written down, and the report reaches your phone the same day.

  1. A written procedure for every service

    Pool visits, check-ins, storm prep, AC service: each one is a fixed list of steps the technician works through on their phone. Nothing is left to memory.

  2. A photo at every step that matters

    The app will not let a job close until the required photos are attached: the pool after service, the locked gate, the cistern level, the inverter display.

  3. Readings and a report, the same day

    pH and chlorine, filter pressure, battery charge, water level. Numbers are recorded, not guessed, and you receive the report before the technician has left your street.

  4. Standards from a regulated trade system

    Our management trained and worked in Québec, where plumbers and electricians are licensed through the CCQ, the Commission de la construction du Québec, and inspections are the norm. Local crews are trained and supervised to that standard.

Example: pool service visit

6/6
  1. 1. Water test

    Recorded: pH 7.4, chlorine 2.0 ppm, alkalinity 100

    Photo
  2. 2. Skim, brush and vacuum

  3. 3. Baskets emptied, filter backwashed

    Recorded: Filter pressure 12 psi

    Photo
  4. 4. Chemicals added

    Recorded: 500 g chlorine granules, noted for the owner

  5. 5. Pump and equipment check

    Recorded: Pump running, no leaks, timer set to 8 h

    Photo
  6. 6. Final photo of the pool

    Photo

Away for the season, the year, or the sale? The villa is still looked after.

Owners abroad, seasonal residents and villas between rentals all get the same thing: one team holding the keys, and proof every week.

  • A weekly walk-through with a photo report you can forward to your insurer or your renters

  • Deliveries received, bills paid, water, power and AC checked

  • Alarm alerts answered by a person who can be on site within the hour

  • Garden, pool and storm prep on schedule, so the villa never looks empty

Plans

Pay monthly, per job, or once for the sale.

Final pricing follows a walk-through of the property. No contract longer than the season you need.

Away Mode

From US$349per month

For owners who are gone for weeks or months. Everything routine is scheduled, everything unexpected is handled.

  • Weekly walk-through with photo report
  • Key holding, alarm response and deliveries
  • Garden, pool and storm prep coordinated on schedule
  • Trades dispatched at member rates, approved by message
  • Emergency response any hour

On Call

No monthly feepay per job

Call when something comes up. We quote, dispatch and report, one job at a time.

Listing Concierge

From US$1,900one-time

Inspection, repairs, staging, photography and showing prep, managed end to end until the sale closes.

Know an owner in Las Terrenas? Earn 2.5% of every job they book.Referral program

“We live in Montréal and see the villa twice a year. The photo report comes every Friday, and when the inverter failed they had a technician there before we had read the alert.”

Marie-Claude Bélanger
Owner, Playa Bonita

“Sold our house in Las Terrenas from Zürich without a single flight. Staging, photos, the inspector’s list, all handled with one call a week.”

Lukas Hoffmann
Sold from Zürich

Questions owners ask first

Do you do the work yourselves or subcontract?

Both. Our field team handles check-ins, keys, deliveries, small repairs and showing prep. Trades such as plumbers, electricians and pool technicians are local partners we have vetted, insured and priced in advance. Either way, you deal only with us.

How do I approve work when I am abroad?

By WhatsApp or email. Every job over your pre-set limit comes to you as a quote with photos. Reply yes and it is scheduled. Below the limit, we proceed and report.

Who supervises the work?

People trained in a regulated system. Our management comes from Québec, where plumbers and electricians hold CCQ licences and every job is inspected. We bring that discipline to Las Terrenas: written procedures, supervised local crews, and trades partners we have vetted ourselves.

How do I know the work was really done?

Every job follows a written procedure on the technician's phone. The steps that matter require a photo before the job can be closed, readings such as pH, chlorine and filter pressure are written down, and the report with every photo reaches you the same day. You can look back at any past visit.

Who holds my keys and alarm codes?

White Glove does, in a logged key safe. Every entry to the property is recorded with a time, a name and a reason, and you can see that log any time.

Where do you operate?

Las Terrenas and the Samaná peninsula: Las Terrenas, Playa Bonita, Cosón, El Portillo, El Limón and Las Galeras. If your villa is just outside that area, call and we will tell you honestly whether we can cover it.

Can I start with a single job?

Yes. The On Call option has no monthly fee. Many owners start with one repair or a pre-sale inspection and move to Away Mode once they fly home.

Get started

Tell us about the villa. We call you back today.

We reply by phone within the day. No mailing list.