White Glove

One number. Every job handled while you’re away.

Villa, garden, pool, security, repairs and everything it takes to sell in Las Terrenas. One call. Photo reports to your phone.

A Caribbean villa with palms and a pool at golden hour

The only number you need

1 (888) 555-0199

7 days a week, 7 am to 9 pm. Emergencies any time.

How one number replaces a dozen contractors

  1. Call or text

    Tell us what the villa needs, once. We build the plan and the schedule with you.

  2. We dispatch

    Vetted local trades and our own field team go. You never chase a contractor again.

  3. You get the report

    Photos, the invoice and what comes next, in one message. Approve from anywhere.

Twenty services. One call.

Grounds, home systems, security and everything it takes to list a villa. Pick what you need, or hand us the whole property.

A gardener trimming tropical plants beside a villa pool

The outside stays presentable, wet season or dry.

  • Tropical landscaping and palms

    Lawn, gardens, palm trimming and coconut removal on a schedule you approve once.

  • Pool and spa maintenance

    Chemistry, cleaning, pumps and filters. Photos after every visit.

  • Hurricane and storm preparation

    Shutters closed, furniture secured, generator fuelled, then a full check with photos after the storm.

  • Pressure washing and exterior

    Salt air and mildew off walls, terraces, roofs and pool decks.

  • Pest control

    Termites, mosquitoes, ants and rodents, treated and prevented on a schedule.

Away for the season, the year, or the sale? The villa is still looked after.

Owners abroad, seasonal residents and villas between rentals all get the same thing: one team holding the keys, and proof every week.

  • A weekly walk-through with a photo report you can forward to your insurer or your renters

  • Deliveries received, bills paid, water, power and AC checked

  • Alarm alerts answered by a person who can be on site within the hour

  • Garden, pool and storm prep on schedule, so the villa never looks empty

Plans

Pay monthly, per job, or once for the sale.

Final pricing follows a walk-through of the property. No contract longer than the season you need.

Away Mode

From US$349per month

For owners who are gone for weeks or months. Everything routine is scheduled, everything unexpected is handled.

  • Weekly walk-through with photo report
  • Key holding, alarm response and deliveries
  • Garden, pool and storm prep coordinated on schedule
  • Trades dispatched at member rates, approved by message
  • Emergency response any hour

On Call

No monthly feepay per job

Call when something comes up. We quote, dispatch and report, one job at a time.

Listing Concierge

From US$1,900one-time

Inspection, repairs, staging, photography and showing prep, managed end to end until the sale closes.

We live in Montréal and see the villa twice a year. The photo report comes every Friday, and when the inverter failed they had a technician there before we had read the alert.

Marie-Claude Bélanger
Owner, Playa Bonita

Sold our house in Las Terrenas from Zürich without a single flight. Staging, photos, the inspector’s list, all handled with one call a week.

Lukas Hoffmann
Sold from Zürich

Questions owners ask first

Do you do the work yourselves or subcontract?

Both. Our field team handles check-ins, keys, deliveries, small repairs and showing prep. Trades such as plumbers, electricians and pool technicians are local partners we have vetted, insured and priced in advance. Either way, you deal only with us.

How do I approve work when I am abroad?

By WhatsApp or email. Every job over your pre-set limit comes to you as a quote with photos. Reply yes and it is scheduled. Below the limit, we proceed and report.

Who holds my keys and alarm codes?

White Glove does, in a logged key safe. Every entry to the property is recorded with a time, a name and a reason, and you can see that log any time.

Where do you operate?

Las Terrenas and the Samaná peninsula: Las Terrenas, Playa Bonita, Cosón, El Portillo, El Limón and Las Galeras. If your villa is just outside that area, call and we will tell you honestly whether we can cover it.

Can I start with a single job?

Yes. The On Call option has no monthly fee. Many owners start with one repair or a pre-sale inspection and move to Away Mode once they fly home.

Get started

Tell us about the villa. We call you back today.

We reply by phone within the day. No mailing list.